Blizzard Gamers: Change Your Password

In case you hadn’t heard, Blizzard has had a security breach:

Players and Friends,

Even when you are in the business of fun, not every week ends up being fun. This week, our security team found an unauthorized and illegal access into our internal network here at Blizzard. We quickly took steps to close off this access and began working with law enforcement and security experts to investigate what happened.

At this time, we’ve found no evidence that financial information such as credit cards, billing addresses, or real names were compromised. Our investigation is ongoing, but so far nothing suggests that these pieces of information have been accessed.

Some data was illegally accessed, including a list of email addresses for global users, outside of China. For players on North American servers (which generally includes players from North America, Latin America, Australia, New Zealand, and Southeast Asia) the answer to the personal security question, and information relating to Mobile and Dial-In Authenticators were also accessed. Based on what we currently know, this information alone is NOT enough for anyone to gain access to accounts.

We also know that cryptographically scrambled versions of passwords (not actual passwords) for players on North American servers were taken. We use Secure Remote Password protocol (SRP) to protect these passwords, which is designed to make it extremely difficult to extract the actual password, and also means that each password would have to be deciphered individually. As a precaution, however, we recommend that players on North American servers change their password. Please click this link to change your password. Moreover, if you have used the same or similar passwords for other purposes, you may want to consider changing those passwords as well.

In the coming days, we’ll be prompting players on North American servers to change their secret questions and answers through an automated process. Additionally, we’ll prompt mobile authenticator users to update their authenticator software. As a reminder, phishing emails will ask you for password or login information. Blizzard Entertainment emails will never ask for your password. We deeply regret the inconvenience to all of you and understand you may have questions. Please find additional information here.

We take the security of your personal information very seriously, and we are truly sorry that this has happened.

Mike Morhaime


So although it seems the risk is low, if you play WoW, D3, Starcraft 2 etc, get those password changes happening….


[via numerous sources – thanks for the emails / tweets etc!]


  1. You see if they had taken some of the money filling the senior management lunch time money baths and used it to buy servers outside the US and Europe not only would Diablo 3 be playable outside these territories at the higher difficulty level the launch probably would have gone smother and the risk and affect of these sort of events would be lessened, I mean they still have multiple millions of subscribers and while I’m sure their breakeven point is higher then SWTOR the cost would be amortized by the increase in service provided to the customers and the diversification of vulnerable targets.

    • I want a money bath too!!

      •  You hear that people, little David wants a money bath and you can help him achieve that dream by purchasing the premium edition of the TOROZ app for your favorite apple device, Please help this young web

        columnist achieve his dream of bathing in money.


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