Server downtime Tuesday 7th Feb

It’s the bog standard weekly maintenance tomorrow night (Tuesday). Details below, but the time conversions are:

7pm – 11pm AEDT

4pm to 8pm AWST

9pm – 1am NZDT

While you’re twiddling your thumbs, be sure to check out our stories from the past week, suggest a question to be put to BioWare’s Stephen Reid this weekend,  suggest an Oceanic server name, or just have a laugh.

Scheduled Maintenance

Date: Tuesday, February 7th, 2012

Time: 2AM CST (12AM PST/3AM EST/8AM GMT/9AM CET) until 6AM CST (4AM PST/7AM EST/12PM GMT/1PM CET)

All game servers will be offline during this period. This maintenance is expected to take no more than four hours.

Thank you for your patience as we maintain service for Star Wars™: The Old Republic™.

Server downtime tonight 2nd February

Some more downtime unfortunately tonight 7pm-9pm AEDT, 4pm-6pm AWST and 9pm-11pm NZDT:

Since the latest patch (1.1.1), we’ve been seeing reports about players dealing with hitching and freezing issues. As an effort to alleviate these issues for affected players, we will be performing maintenance tonight starting at 2AM CST, but we don’t expect it to go beyond two hours. We apologize for any inconvenience, but we hope that this will resolve these issues for those players affected by them. This is a server-side only update and will not require a download.

Maintenance

Date: Thursday, February 2nd, 2012

Time: 2AM CST (12AM PST/3AM EST/8AM GMT/9AM CET) until 4AM CST (2AM PST/5AM EST/10AM GMT/11AMPM CET)

All game servers will be offline during this period. This maintenance is expected to take no more than two hours.

Thank you for your patience as we maintain service for Star Wars™: The Old Republic™.

Patch on the patch: more server downtime tonight

UPDATE: There’s a two hour delay so add that into the calculations below!

Well it seems those damn Rakghouls have spent some time chewing their way out from the inside of game update 1.1, as it hasn’t been particularly smooth sailing since last night’s downtime. The most obvious issue has been the glitch with PvP on Ilum, where people have been able to camp the enemy medcenter, which prevents their opponents leaving to recapture control points. To resolve that issue and others, there’s now further downtime scheduled:

Please be advised that the servers will be unavailable beginning at 5AM CST (3AM PST/ 6AM EST/ 11AM GMT/ 12PM CET) as we deploy a new patch. This deployment will fix a few high priority issues in the game. We expect the service to be available again by 10AM CST (8AM PST/ 11AM EST/ 4PM GMT/ 5PM CET). Please watch this thread for updates and information as they become available. To view the status of your server, please visit the Server Status Page.

So locally this means no access to SWTOR starting tonight 19th January between 10pm and 3am AEDT, 7pm to Midnight AWST and Midnight to 5am NZDT.

Below is the full text from SWTOR’s, Principal Lead PvP, Flashpoints and Operations Designer, Gabe Amatangelo:

Hello everyone; I wanted to update you on the issues we’ve been seeing today on the live servers, specifically within the Open World PvP area on Ilum. We’re aware that on some servers, either Republic or Empire groups have been capturing the Ilum control points, entering the enemy’s base and ‘camping’ the medcenters, preventing the opposite faction from leaving their base to recapture control points. This is not a fair or balanced gameplay experience and can also severely affect client performance, so we’re taking steps to address this.

Our intended design for Ilum Open World PvP is that players are instantly killed when entering the enemy’s base safe area, just like in Warzones, and that the defending faction can take taxis to other points within the zone. In Game Update 1.1, this is not working as intended. We have found the issue preventing this from happening under server load and will be publishing an Emergency Patch to address the issue. We’re aiming to have this patch published early tomorrow morning (January 19th, 5 AM US CST).

In addition to these changes, we’ll be reducing the population cap on Ilum. This should help increase performance by requiring your client to render fewer characters on-screen at once.

Regarding Valor gains, with the 1.1 update, players now receive a base reward of 20 Valor per unique enemy player defeated in a short time, and this base reward is modified by the number of objectives that the player’s faction owns. The gains are rate limited per player killed, encouraging players to attack unique players, not to pursue vendettas. The Valor gains players can see over time will vary greatly depending on the activity level in the zone. This is expected.

To dispel a couple of rumors that have been seen today – there is no Valor gain from destroying turrets within enemy bases, and none from killing NPCs.

We encourage players to avoid Ilum until our patch is deployed. As a temporary measure we will be disabling taxi services which would normally take players into the Open World PvP area. However, players will still be able to taxi out of the area.

We will continue to monitor Ilum across all servers and will make further changes to gameplay if required. We welcome your feedback here on the Forums, but please ensure your feedback is constructive and specific. Feedback based on rumor does not help us isolate potential issues.

And finally – if you’ve been exploiting the glitch, punishment may be on its way according to Joveth Gonzalez, Associate Online Community Manager:

Hi everyone,

I just wanted to be clear and let you all know that we’re definitely aware of individuals who took extreme advantage of this situation and we will be carefully evaluating and taking action as necessary.

So it’s more downtime though it’s actually a more favourable time than we’re used to, so that’s a small consolation.

Over to you: noticed any good or bad stuff about the 1.1 update?

Rise of the Rakghouls server downtime is back on

It’s back on after the postponement on Tuesday – the 1.1 patch that sees Rise of the Rakghouls become reality:

Scheduled Maintenance

Date: Wednesday, January 18th, 2012

Time: 2AM CST (12AM PST/3AM EST/8AM GMT/9AM CET) to 10AM CST (8AM PST/11AM EST/4PM GMT/5PM CET)

All game servers and SWTOR.com will be offline during this period. This maintenance is expected to take no more than eight hours.

Thank you for your patience as we maintain service for Star Wars™: The Old Republic™.

So that means no access for Australians between 7pm Wednesday 18th January through to 3am Thursday 19th January.

For New Zealanders, you’re locked out between 9pm Wednesday 18th and 5am Thursday 19th.

In the meantime, be sure to have a listen to our latest podcast dissecting the patch, or have a read through the patch notes.

UPDATED: Server downtime this postponed: bring on Rise of the Rakghouls

UPDATE: due to glitches with the 1.1 update, the downtime has been pushed out a ‘few days’. Thanks for the heads-up Ben!

The usual server downtime is on Tuesday evening, but it’s an extended one due to the 1.1 update being put live. Here’s the announcement and the time-zone conversions after that.

Scheduled Maintenance

Date: Tuesday, January 17th, 2012

Time: 2AM CST (12AM PST/3AM EST/8AM GMT/9AM CET) to 10AM CST (8AM PST/11AM EST/4PM GMT/5PM CET)

All game servers and SWTOR.com will be offline during this period. This maintenance is expected to take no more than eight hours.

So that means no access for Australians between 7pm Tuesday 17th January through to 3am Wednesday 18th January.

For New Zealanders, you’re locked out between 9pm Tuesday 17th and 5am Wednesday 18th.

In the meantime, be sure to have a listen to our latest podcast dissecting the patch, or have a read through the patch notes.

Server downtime – here’s what to do

In case you didn’t realise, it’s time for SWTOR’s regular scheduled maintenance downtime:

On 1/10, the servers and SWTOR.com will become unavailable for scheduled maintenance at 2AM CST (12AM PST/3AM EST/8AM GMT/9AM CET). Maintenance is scheduled to end at 8AM CST (6AM PST/9AM EST/2PM GMT/3PM CET). Patch 1.0.2d will be implemented during this downtime. To check the status of your server, visit the Server Status page.

Locally that means the game will be down:

AEDT: 7pm to 1am Tuesday night 10th January
NZDT: 11pm to 5am Tuesday night / Wednesday morning 10th/11th January

While you’re waiting for the servers to come back up, why not:

1. Read the 1.1 Patch notes for what’s coming up in the game

2. Read in-depth about every companion in-game

3. Download some cool SWTOR wallpapers for your PC or iPad

4. Give your 2-cents worth on where the official oceanic launch location should be

5. Listen to our latest Flash Point podcast

If none of that takes your fancy, tell us what you like to do during server downtime in comments!

Server downtime December 15th to 22nd

Bioware have just announced three windows for server downtime between now and the 22nd December.

Here they are with Aussie and NZ times plugged in for you – the quoted areas are Bioware’s direct statements on the likely length of the downtime:

Maintenance Window #1: Friday, December 16th

7.00pm AEDT or 9.00pm NZDT

All game servers and SWTOR.com will be offline during this period. This maintenance is expected to take no more than two hours, but could be extended.

Maintenance Window #2: Tuesday December 20th

Time: 11.00am AEDT and 1.00pm NZDT

This will be a five-hour downtime:

All game servers and SWTOR.com will be offline during this period. This maintenance is expected to complete before 11PM CST, and will mark the end of Early Game Access for Star Wars™: The Old Republic™.

Maintenance Window #3: Thursday December 22nd

7.00pm AEDT or 9.00pm NZDT

I have to say I’m liking these downtimes i.e. they’re relatively short and not knocking out a whole evening. Post your thoughts in the comments!

[picture via Techmonkeys]