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SWTOR Maintenance 15th November 2012

November 15, 2012 by

UPDATE (8.45am AEDT): Appears that servers may be down again for a little while for some people according to a SWTOR.com tweet – not ETA on when they’ll be back up. In the meantime, check out the full 1.5 Patch Notes.

It’s the bigg’un: a 12-hour maintenance downtime for the transition to Free to Play. Local time conversions for you:

AEDT: 5pm-5am
AWST: 2pm-2am
NZDT: 7pm-7am

The blurb from BioWare:

Hello everyone, we wanted to let you know that we will be performing scheduled maintenance for twelve hours on Thursday, November 15th, 2012 from 12AM CST (10PM PST/1AM EST/6AM GMT/7AM CET/5PM AEDT) until 12PM CST (10AM PST/1PM EST/6PM GMT/7PM CST/5AM AEDT). All game servers, SWTOR.com, and the launcher will be offline during this period. This maintenance is expected to take no more than twelve hours, but could be extended.

Explore Section X, a brand new area on the prison world of Belsavis, where you will not only embark on a galaxy-wide mission to recruit the legendary HK-51 Assassin Droid as your companion, but also confront agents of the Dread Masters in their attempt to activate a powerful ancient Rakata weapon.

In Game Update 1.5, there will be two different ways to play Star Wars™: The Old Republic™:
Subscription – A service designed for players who want unrestricted access to all the game features via ongoing subscription or by redeeming a Game Time Card. Subscribers will receive ongoing monthly grants of Cartel Coins. Cartel Coins can be used to purchase valuable items including customizable gear and convenience features that will enhance the gameplay experience.
Free-to-Play – The first 50 levels will be Free-to-Play, with some restrictions on access to new content and advanced player features. Some restrictions can be “unlocked” with Cartel Coins.

After this maintenance is over, restart the game launcher to patch to Game Update 1.5.

Scheduled Maintenance

Date: Thursday, November 15th, 2012

Time: 12AM CST (10PM PST/1AM EST/6AM GMT/7AM CET/5PM AEDT) until 12PM CST (10AM PST/1PM EST/6PM GMT/7PM CST/5AM AEDT)

All game servers, SWTOR.com, and the launcher will be offline during this period. This maintenance is expected to take no more than twelve hours.

Thank you for your patience as we maintain service for Star Wars: The Old Republic.

Filed Under: General News, Servers, SWTOR Tagged With:

BioWare On SWTOR Oceanic Servers: Wait and See Approach

November 7, 2012 by

SWTOR Oceanic ServersSWTOR’s Executive Producer, Jeff Hickman, has provided a little more information on the issue of low oceanic server populations. It’s nothing surprising though – BioWare are going to wait and see if sending SWTOR Free to Play increases oceanic server populations:

We are very aware of the concerns with the population levels on the Oceanic servers. The problem is pretty complex, as the solutions we have either split the populations further (like allowing Oceanic players to move to North American servers), or would force players to go to server types (PvP or RP, etc…) that they do not want to be on. Our current plan is to wait for Free-to-Play to launch and see what the influx of new players does to the populations of these servers. We will give it a little time and if we do not see significant improvement, then we will move ahead with the solution that offers the best playing experience for the Oceanic community.

If things do end up requiring a solution, it’ll be interesting to see what it is given Hickman says that forcing a migration or move to a different server aren’t ideal.

What’s your thoughts?

Filed Under: General News, Servers, SWTOR

SWTOR Maintenance 6th November 2012

November 5, 2012 by

UPDATE: This maintenance has now been cancelled by BioWare – as usual there’s no disclosure of why.

A four-hour regular maintenance downtime this Tuesday evening. The time conversions for you:

AEDT: 7pm-11pm

AWST: 4pm-8pm

NZDT: 9pm-1am

And – if you get bored, why not listen to the latest episode of our podcast?

The full blurb from BioWare:

 

Hello everyone, we wanted to let you know that we will be performing scheduled maintenance for four hours on Tuesday, November 6th, 2012 from 2AM CST (12AM PST/3AM EST/8AM GMT/9AM CET/7PM AEDT) until 6AM CST (4AM PST/7AM EST/12PM GMT/1PM CET/11PM AEDT). All game servers will be offline during this period. This maintenance is expected to take no more than four hours, but could be extended.

This weekly maintenance is done in order to make general improvements and to check performance of the game so that we can continue to provide a consistent, quality experience. Quite often (but not always) after a maintenance period there will be a patch to download. After the maintenance, please login via the launcher to download the latest patch. If your launcher was open during the maintenance, you must close and reopen it for a fresh login.

Scheduled Maintenance

Date: Tuesday, November 6th, 2012

Time: 2AM CST (12AM PST/3AM EST/8AM GMT/9AM CET/7PM AEDT) until 6AM CST (4AM PST/7AM EST/12PM GMT/1PM CET/11PM AEDT)

All game servers will be offline during this period. This maintenance is expected to take no more than four hours.

Thank you for your patience as we maintain service for Star Wars™: The Old Republic™.

Filed Under: General News, Servers, SWTOR Tagged With:

SWTOR Server Maintenance 30th October 2012

October 29, 2012 by

SWTOR Server Maintenance

UPDATE: The servers came up early and Patch 1.4.3 is now live – full patch notes here.

An eight-hour server maintenance period this week: does it mean the next patch is dropping? Either that or after the last couple of weeks of maintenance downtimes blowing out, BioWare are playing it safe.

Either way, here’s the time conversions:

AEDT: 6pm-2am

AWST: 3pm-11pm

NZDT: 8pm – 4am

The full BioWare blurb:

 

Hello everyone, we wanted to let you know that we will be performing scheduled maintenance for eight hours on Tuesday, October 30th, 2012 from 2AM CDT (12AM PDT/3AM EDT/7AM GMT/8AM CET/6PM AEDT) until 10AM CDT (8AM PDT/11AM EDT/3PM GMT/4PM CET/2AM AEDT). All game servers will be offline during this period. This maintenance is expected to take no more than eight hours, but could be extended.

This weekly maintenance is done in order to make general improvements and to check performance of the game so that we can continue to provide a consistent, quality experience. Quite often (but not always) after a maintenance period there will be a patch to download. After the maintenance, please login via the launcher to download the latest patch. If your launcher was open during the maintenance, you must close and reopen it for a fresh login.

Scheduled Maintenance

Date: Tuesday, October 30th, 2012

Time: 2AM CDT (12AM PDT/3AM EDT/7AM GMT/8AM CET/6PM AEDT) until 10AM CDT (8AM PDT/11AM EDT/3PM GMT/4PM CET/2AM AEDT)

All game servers will be offline during this period. This maintenance is expected to take no more than eight hours.

Thank you for your patience as we maintain service for Star Wars™: The Old Republic™.

Filed Under: General News, Servers, SWTOR Tagged With:

SWTOR Downtime 23rd October 2012

October 23, 2012 by

UPDATE 2: Servers are now up.

UPDATE: BioWare are now saying the maintenance is being extended with no ETA for when the servers will be up….

It’s a four-hour downtime this week – assuming it’s not a repeat of last week where things blew out from 8 to 12 hours. Although the SWTOR PTS has been taken down, BioWare have confirmed patch 1.5. will NOT be deployed during this maintenance.

The time conversions for you:

AEDT: 6pm-10pm

ASWT: 3pm-7pm

NZDT: 8pm-midnight

And if you’re after something to do during the downtime, why not have a listen to our latest podcast episode?

The full BioWare blurb:

Hello everyone, we wanted to let you know that we will be performing scheduled maintenance for four hours on Tuesday, October 23rd, 2012 from 2AM CDT (12AM PDT/3AM EDT/8AM BST/9AM CEST/6PM AEDT) until 6AM CDT (4AM PDT/7AM EDT/12PM BST/1PM CEST/10PM AEDT). All game servers and SWTOR.com will be offline during this period. This maintenance is expected to take no more than four hours, but could be extended.

This weekly maintenance is done in order to make general improvements and to check performance of the game so that we can continue to provide a consistent, quality experience. Quite often (but not always) after a maintenance period there will be a patch to download. If your launcher was open during the maintenance, you must close and reopen it for a fresh login.

Scheduled Maintenance

Date: Tuesday, October 23rd, 2012

Time: 2AM CDT (12AM PDT/3AM EDT/8AM BST/9AM CEST/6PM AEDT) until 6AM CDT (4AM PDT/7AM EDT/12PM BST/1PM CEST/10PM AEDT)

All game servers and SWTOR.com will be offline during this period. This maintenance is expected to take no more than four hours.

Thank you for your patience as we maintain service for Star Wars™: The Old Republic™.

Filed Under: General News, Servers, SWTOR Tagged With:

SWTOR Maintenance 16th October 2012

October 16, 2012 by

UPDATE: The server downtime ended up being on the 12-hour mark – there’s been no word from BioWare on why. Judging by the comments you posted below, there’s some bemusement at the time taken.

An eight hour maintenance this week, and to confuse things, our changeover to daylight saving means the quoted times from BioWare may be incorrect. From what we can see the local times for the maintenance are:

AEDT: 6pm-2am (not 5pm as quoted)

AWST: 3pm-11pm

NZDT: 8pm-4am

BioWare’s info:

Hello everyone, we wanted to let you know that we will be performing scheduled maintenance for eight hours on Tuesday, October 16th, 2012 from 2AM CDT (12AM PDT/3AM EDT/8AM BST/9AM CEST/5PM AEDT) until 10AM CDT (8AM PDT/11AM EDT/4PM BST/5PM CEST/1AM AEDT). All game servers and SWTOR.com will be offline during this period. This maintenance is expected to take no more than eight hours, but could be extended.

This weekly maintenance is done in order to make general improvements and to check performance of the game so that we can continue to provide a consistent, quality experience. Quite often (but not always) after a maintenance period there will be a patch to download. After the maintenance, please login via the launcher to download the latest patch. If your launcher was open during the maintenance, you must close and reopen it for a fresh login.

Please Note: maintenance has been extended two hours longer than our original post on Friday.

Scheduled Maintenance

Date: Tuesday, October 16th, 2012

Time: 2AM CDT (12AM PDT/3AM EDT/8AM BST/9AM CEST/5PM AEDT) until 10AM CDT (8AM PDT/11AM EDT/4PM BST/5PM CEST/1AM AEDT)

All game servers and SWTOR.com will be offline during this period. This maintenance is expected to take no more than eight hours.

Thank you for your patience as we maintain service for Star Wars™: The Old Republic™.

Filed Under: Servers, SWTOR Tagged With:

Australian SWTOR Servers: Merger or Closures?

October 11, 2012 by

Australian SWTOR serversOne of the most fascinating and  frustrating issues we’ve followed here over the past three plus years is the issue of local servers for Star Wars: The Old Republic. More widely it’s an issue of how local players perceive they’ve been treated.

In the months leading to launch there was the controversial issue of launch territories (North America and part of Europe only), then to regular lobbying for local servers (which went live in February this year), the wait to be able to transfer current characters to the oceanic servers and finally the issue of declining populations on the three servers.

It’s the last issue that’s obviously dominating at the moment, with a significant thread running on the official forums. Over the past month or so, BioWare have alluded to the fact they’re looking at the issue, but no announcement has been made.

The latest, brief, non-informative word comes from Joveth Gonzalez:

Hi folks,

Unfortunately, I have no new information at this time. In my last post, I did say that I would update this thread when I had new information but I currently do not.

With that being said, I will make sure to update this thread as soon as I have more information.

As a reminder, please remember to follow forum guidelines within this thread.

Thank you.

I’ve thought server merges have been on the cards for a couple of months and like a number of people I’ll be far from surprised if the local servers are closed altogether. Aside from any challenges the game faces more broadly, the absolute lack of local promotion of the game has made the server issue a self-fulfilling prophecy.

I’d love to hear your thoughts: would the removal of Australian SWTOR servers be an absolute deal-breaker for you?

Filed Under: General News, Servers, SWTOR Tagged With:

SWTOR Server Maintenance 8th October

October 8, 2012 by

It’s a standard four-hour maintenance downtime this Tuesday evening, and possibly no patch incoming either which can be a good thing or bad thing depending on how you look at it.

Local time conversions, with the daylight savings conversions now we’re back in that timeframe:

AEDT: 6pm-9pm

AWST: 4pm-7pm

NZDT: 8pm-11pm

The official word in full from BioWare:

Hello everyone, we wanted to let you know that we will be performing scheduled maintenance for four hours on Tuesday, October 9th, 2012 from 2AM CDT (12AM PDT/3AM EDT/8AM BST/9AM CEST/5PM AEST) until 6AM CDT (4AM PDT/7AM EDT/12PM BST/1PM CEST/9PM AEST). All game servers will be offline during this period. This maintenance is expected to take no more than four hours, but could be extended.

This maintenance is done in order to make general improvements and to check performance of the game so that we can continue to provide a consistent, quality experience. Quite often (but not always) after a maintenance period there will be a patch to download. After the maintenance, please login via the launcher to download the latest patch. If your launcher was open during the maintenance, you must close and reopen it for a fresh login.

Scheduled Maintenance

Date: Tuesday, October 9th, 2012

Time: 2AM CDT (12AM PDT/3AM EDT/8AM BST/9AM CEST/5PM AEST) until 6AM CDT (4AM PDT/7AM EDT/12PM BST/1PM CEST/9PM AEST)

All game servers will be offline during this period. This maintenance is expected to take no more than four hours.

Filed Under: General News, Servers, SWTOR Tagged With:

SWTOR: Patch On The Fly

October 2, 2012 by

Here’s an interesting development – a new patch is coming for SWTOR (likely to be 1.4.1) overnight, but the servers won’t need to come down.

So at 2am AEST (Midnight AWST and 4am NZST) you just need to log out and restart, download the patch and you’re good to go.

We’ll have the full patch  notes for you of course.

Here’s the blurb from BioWare:

Hello everyone, we wanted to let you know that we will be deploying a patch on Tuesday, October 2nd, 2012 at 10AM CDT (8AM PDT/11AM EDT/4 PM BST/5PM CEST/1AM AEST). All game servers will remain online during this period. Please be sure to restart your game launcher at 11AM CDT (9AM PDT/12PM EDT/5 PM BST/6PM CEST/2AM AEST) in order to download the deployed patch. If your launcher was open during the deployment, you must close and reopen it for a fresh login. Patch notes will be made available shortly after deployment.

Patch Deployment

Date: Tuesday, October 2nd, 2012

Time: 10AM CDT (8AM PDT/11AM EDT/4 PM BST/5PM CEST/1AM AEST)

All game servers will remain online during this period. Please be sure to restart your game launcher at 11AM CDT (9AM PDT/12PM EDT/5 PM BST/6PM CEST/2AM AEST) in order to download the deployed patch.

Thank you for your patience as we maintain service for Star Wars™: The Old Republic™.

Filed Under: General News, Servers, SWTOR Tagged With: ,

SWTOR: Maintenance Downtime Tonight – 1.4 Deployed

September 26, 2012 by

UPDATE: Maintenance has been extended a further 2 hours until 1am AEST.

Sorry for the late notice, but BioWare have sprung an unexpected 6-hour maintenance in order to deploy Patch 1.4. We’ll post the full and final 1.4 patch notes when they’re available later tonight. In the meantime…

Time conversions:

AEST: 5pm-11pm
AWST: 3pm-9pm
NZST: 7pm-1am

The full blurb:

Hello everyone, we wanted to let you know that we will be performing scheduled maintenance for six hours on Wednesday, September 26th, 2012 from 2AM CDT (12AM PDT/3AM EDT/8AM BST/9AM CEST/5PM AEST) until 8AM CDT (6AM PDT/9AM EDT/2PM BST/3PM CEST/11PM AEST). All game servers will be offline during this period. This maintenance is expected to take no more than six hours, but could be extended.

Travel to the Gree controlled planet of Asation, where you’ll join others in an intense series of battles leading up to a final face-off against an unyielding enemy. It’s up to your team to close the Ancient Hypergate, opened by the deadly and malicious Dread Masters, and destroy a galactic goliath before it destroys the galaxy! Learn more about Game Update 1.4 here!

After this maintenance is over, restart the game launcher to patch to Game Update 1.4.

Scheduled Maintenance

Date: Wednesday, September 26th, 2012

Time: 2AM CDT (12AM PDT/3AM EDT/8AM BST/9AM CEST/5PM AEST) until 8AM CDT (6AM PDT/9AM EDT/2PM BST/3PM CEST/11PM AEST)

All game servers will be offline during this period. This maintenance is expected to take no more than six hours.

Filed Under: General News, Servers, SWTOR

SWTOR: No Server Maintenance Tonight

September 25, 2012 by

It’s a maintenance-free Tuesday evening, so enjoy some quality game-time while your fellow MMO-players over at WoW battle the huge crowds trying to complete a quest!
While we have you – we’d love it if you could rate our podcast!

Filed Under: General News, Servers, SWTOR

SWTOR: Oceanic Servers To Be Consolidated?

September 23, 2012 by

As you probably already know, the last update to SWTOR saw all servers get 12 character slots – except the three oceanic servers. It’s obviously a problem, and one that BioWare have fully acknowledged:

Folks, I wanted to take some time to let you know that we are listening to your concerns and that they’re important to us. Oceanic servers WILL be getting 12 slots, just like the other servers and we’re going to implement this change the next opportunity that we have.

Additionally, we’ve seen your concerns about Oceanic server populations and we’re going to be evaluating this in the next few days.

We’re listening, and I know you’ve all been patient with us, and for that, I thank you. As soon as I get any update to this, I will let you know here.

Thanks again.

 

The more interesting part for me is the additional acknowledgement of the issue of server populations locally. They’re going to evaluate and I’d be surprised if the decision wasn’t to knock the three servers down to 2, or even a single server. That said, I’d imagine they’d wait until F2P hits fully before deciding.

It also flags an ongoing issue locally in that there to date has been bugger-all promotion of SWTOR and that’s not likely to improve. Go into your local games store and see if you can find a copy of SWTOR still on the shelves – I know I’ve tried with two stores in the past week and have come up blank. It’s hard to see anything but a decline in local servers, F2P or not, unless something changes in that regard.

Hell, the pessimistic side of me thinks the call may be made to close all oceanic servers and let people take their chances on the US or EU ones. I’d like to think that’s definitely very pessismistic though.

What’s your take – do you want to see the larger server populations and if so how do you think it should be done?

Filed Under: General News, Servers, SWTOR Tagged With:
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